Shipping policy

Thank you for shopping with NOMAD Scuba Supply.

Order Processing

Most in-stock orders are processed within 1–3 business days, excluding weekends and holidays.

Orders containing backordered, special-order, or customized products may require additional processing time. We will contact you if there is a significant delay.

Once your order ships, you will receive a confirmation email containing tracking information.

Free Shipping

We offer free standard shipping on qualifying orders of $99 or more shipped within the contiguous United States.

The $99 minimum is calculated after discounts and before taxes.

Free shipping does not apply to certain oversized, unusually heavy, or restricted products, including:

Scuba cylinders and tanks
Dive weights and lead products
Diver propulsion vehicles (DPVs)
Rebreather absorbent
Oversized equipment
Special-order or customized products

Products excluded from free shipping will be identified during checkout or on the applicable product page.

Orders Under $99

For orders under $99, shipping charges are calculated at checkout based on the delivery address, package dimensions, weight, and selected shipping method.

Alaska, Hawaii, and U.S. Territories

Orders shipped to Alaska, Hawaii, Puerto Rico, or other U.S. territories do not qualify for free shipping.

Available shipping methods and charges will be calculated at checkout.

Estimated Delivery Time

Delivery estimates shown at checkout begin after the order has been processed. These dates are estimates provided by the shipping carrier and are not guaranteed.

Carrier delays caused by weather, holidays, service interruptions, or other circumstances outside our control may affect delivery times.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please contact us as soon as possible if you need to correct your shipping address. Once an order has shipped, we cannot guarantee that the address can be changed.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

Damaged or Missing Packages

If your package arrives damaged, please contact us promptly with your order number and photos of the product and packaging.

If tracking shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and the shipping carrier before contacting us.

We will assist with eligible carrier claims when appropriate.